Experience
23+ years turning data and domain insight into production AI
From building the 220M-console Xbox warranty engine at Microsoft to founding an AI advisory and build practice at Phygitalytics, with production GenAI, computer vision, and ML shipped in between.
GenAI Procurement Co-Pilot Startup (Lighting & Electrical)
Sep 2023 to Aug 2024
AI Solution Architect & Fractional AI Product Manager
- Architected an intelligent data catalog and procurement co-pilot using LLMs, custom fine-tuning, and NER to standardize product data across regions and brands and surface market-signal recommendations.
- Owned product as fractional PM: market analysis, feature prioritization, VC and customer pitch, and AI-API monetization strategy and roadmap. Trained the team from zero AI skills to a working product built on Azure with OpenAI models, vector databases, and Azure AI Search.
Publicis Sapient
Mar 2020 to Apr 2024
Senior Manager, Data Science · Bengaluru
- Operated across product owner, MVP discovery, architecture, and AI/ML production roles for Retail, FMCG, Fashion, Beauty, and Mining clients (Unilever, Tesco, Belcorp, Anglo American, Woolworths, The Container Store, The Children’s Place).
- Delivered production GenAI for meal-waste reduction combining Google multimodal and text models with custom deep-learning models and guardrails (Unilever, with Google).
- Drove a 15% lift on product detail pages through GenAI content enrichment and DAM (The Container Store) and 100% match on multipack bundle recommendations (The Children’s Place).
- Improved retail forecast accuracy by 5 to 15% over client models using integrated marketing, sales, and external data (Belcorp); delivered computer vision at 80%+ accuracy. Trained and mentored 200+ product and program managers across 5 batches.
Sensormatic Solutions
Jul 2011 to Feb 2020
Senior Principal / Principal Engineer, Data Analytics · Bangalore
- Founding data science team member; built the AI and analytics competency for a retail leader deployed at 80%+ of the world’s top 200 retailers across 70+ countries; co-invented 2 granted computer vision patents.
- Built MVPs and prototypes demoed at NRF 2020 (Smart Shelf, Shrink Analytics); delivered Smart Exit theft reduction (Macy’s), Sweethearting POS video analytics, dwell-time computation for curbside pickup (McDonald’s), and emotion analytics using YOLO, TensorFlow, Keras, OpenVINO, and Dlib.
- Earlier in tenure (DB and QA): set up the offshore QA team and managed QA for multiple V1 releases of the TrueVUE RFID product; won the TRS Global (2018) and Affine Analytics (2016) data science hackathons.
Amazon
Jun 2010 to May 2011
Quality Manager (Individual Contributor & People Manager) · Bangalore
- Set up and led the offshore QA team for endless.com and Javari (US, Japan, UK), owning execution, hiring, and 24x7 production monitoring for e-commerce feature launches and performance projects.
Microsoft
May 2006 to May 2010
Database Development Lead (2008 to 2010); Test Lead (2006 to 2008), Xbox Supply Chain E&D Systems · Hyderabad
- One of two key architects of the data-driven warranty engine for 220M Xbox consoles with full traceability across refurbishment, fulfillment, and repairs; reduced warranty errors for 90% of consoles.
- Led the database development team; delivered 8-step touchpoint visibility that reduced shipment, pickup, and delivery delays, and a SQL 2000 to 2008 migration improving query performance by 200%.
- Gold Star award (top 1% across all divisions) for identifying critical supply-chain performance issues.
Wipro Technologies
Oct 2003 to Apr 2006
Senior Project Engineer
- Early team member setting up the Nestle ODC; handled application support, migration of 40+ enterprise applications, ITSM support, and Windows sustenance testing across 29 locales.
Want this kind of depth applied to your team or product?
Book a free call →AI project portfolio
Year by year: AI-native projects shipped to production
A mix of GenAI, computer vision, and ML production implementations across retail, FMCG, mining, and enterprise supply chain.
2023 to 2024 · Unilever
GenAI + Vision for product detection & personalized recommendations
AI-native solution architecture blending computer vision and GenAI for stain detection and personalized product recommendations across Unilever brands.
2024 · Unilever + Google
"Meal Reveal": GenAI for food-waste reduction
Partnered with Google Cloud AI on a vision-LLM tool that scans a fridge and suggests recipes, cutting household food waste. Vision LLMs, text models, guardrails, and proprietary algorithms.
2020 · The Children's Place
ML-based bundle recommendations
Replaced merchandiser-based recommendations with an ML approach achieving a 100% match rate on multipack bundle recommendations, processing 1.5M orders across 6 months into recommendations in 15 minutes.
2022 to 2024 · Belcorp
Retail forecasting, 5 to 15% more accurate
Improved retail forecast accuracy by 5 to 15% over client models using integrated marketing, sales, and external data, as Solution Architect / DB / ML Engineer.
2023 to 2024 · The Container Store
GenAI content enrichment for product detail pages
Drove a 15% lift on product detail pages through GenAI content enrichment and DAM, plus GenAI + vision use cases to improve the customer journey.
2024 · RHS UK
Vision-based plant classification, 80%+ accuracy
Solution Architect for CNN and Vision Transformer classification models for the Royal Horticultural Society: data curation, augmentation, training, and a published paper.
2021 · Anglo American
Trading-app performance optimization
Optimized an OLAP/OLTP trading application with a blend of DB, usage-pattern, and ML-based recommendations for a multinational mining company.
2021 · Bodhi Accelerator
Smartplaner: retail planogram & route optimization
Retail planogram layout and optimization, plus route optimization using linear-programming-based methods.
2013 to 2020 · Sensormatic
Retail store traffic forecasting & Smart Shelf
AI and analytics competency for a solution deployed at 80%+ of the world’s top 200 retailers across 70+ countries. MVPs demoed at NRF 2020 (Smart Shelf, Shrink Analytics).
2008 · Microsoft Xbox
Data-driven warranty engine, 220M consoles
One of two key architects building full traceability over refurbishment, fulfillment, and repairs, reducing warranty errors for 90% of consoles and improving SQL performance by 200%.
2018 · Macy's
Smart Exit: theft reduction
Reduced merchandise theft by bridging offline and online touchpoints, alongside Sweethearting POS video analytics.
See a project close to yours? Let's talk about how it'd translate.
Book a free call →How the work gets delivered
Building AI-native solutions
Not AI bolted onto an existing product, but products architected around GenAI and agentic systems from the start: RAG, NL2SQL and Txt2SQL, agentic frameworks, and prompt and evaluation design, running across Azure, AWS, and GCP, with Docker and Kubernetes, and data layers in SQL Server, MongoDB, Neo4j, Spark, and Hadoop. Delivery is governed by the CAL framework (Consistency, Accuracy, Latency) and Readiness over Awareness adoption model, with Responsible AI and AI security (Giskard, PyRIT, Promptfoo, Guardrails-AI, LLM Guard) built in rather than added after the fact.
Have a similar problem to solve?
Bundle recommendations, forecasting, vision, or GenAI adoption: let's scope it.